Customized workflows: Enable tailored workflows for tracking file and collateral processing to meet organizational requirements.
Role-based access: Grant different levels of access to users based on their roles, ensuring authorized personnel handle activities.
Uniform activities: Maintain consistent actions and procedures across all locations, simplifying tracking, monitoring, and reporting.
Centralized monitoring: A central location for real-time visibility into file and collateral processing, identifying bottlenecks and facilitating data-driven decision-making.
By capturing and recording the time taken for each activity and stage of application processing, as well as the application form processing time, the software enables organizations to analyze and identify areas for improvement in their file and collateral processing workflows. This data-driven approach supports efficient decision-making, enhances operational effectiveness, and ultimately contributes to improved overall performance.
Helps to achieve customer SLAs: The ability of the software to capture and track time durations for each activity and stage of processing enables organizations to effectively manage and meet customer SLAs. Meeting SLAs enhances customer satisfaction and fosters strong relationships with clients.
Image building for the organization: This positively impacts the organization's image and reputation, showcasing their dedication to delivering high-quality services within agreed-upon timelines. An enhanced image contributes to building trust and credibility among customers, partners, and stakeholders.
The software provides organizations with a comprehensive view of all applications processed, allowing for detailed analysis based on factors such as location, product, and activity. This analysis helps identify bottlenecks that may arise from overloaded resources, such as specific branches or teams struggling to handle the volume of applications or assigned tasks.
The software enables the tracking of performance for each participating employee based on various parameters. This includes monitoring the number of applications processed, the number of activities performed, and the number of errors associated with those activities.
Additionally, the software provides insights into the average time taken to complete each activity, allowing for comparisons between an individual's performance and the average performance of their location or the entire organization.
The software facilitates tracking the cost involved in correcting each error detected, recognizing the potential impact of errors that can lead to business losses. Reducing errors becomes a crucial objective, and the software allows for comprehensive tracking of errors associated with each activity.
It also enables monitoring the loss of time attributed to errors, providing valuable insights into the impact on productivity. Based on the analysis of errors, organizations can take corrective measures, such as employee education, policy reviews, and improving customer interactions.
File & Collateral Documents Tracking System is a web based application which helps in tracking the movement of files and receipts. The application enables the users to maintain a consistent watch over the movement of various important documents in the process of decision-making.
File & Collateral Documents Tracking System is a web based application which helps in tracking the movement of files and receipts. The application enables the users to maintain a consistent watch over the movement of various important documents in the process of decision-making.
File & Collateral Documents Tracking System is a web based application which helps in tracking the movement of files and receipts. The application enables the users to maintain a consistent watch over the movement of various important documents in the process of decision-making.